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Graduate Jobs at MTN Nigeria

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MTN Nigeria

Apply for the Graduate Jobs at MTN Nigeria!

MTN Nigeria is a leading telecommunications and digital services provider, headquartered in Lagos, and is the largest subsidiary of the multinational MTN Group. Since launching commercial operations in 2001, MTN Nigeria has played a pivotal role in the nation’s digital transformation by providing voice, data, digital, enterprise, and fintech services, including MoMo Payment Service Bank (PSB).

MTN Nigeria offers significant benefits, including robust opportunities for career development within a leading telecommunications company. The company provides a professional, inclusive, and collaborative environment, often praised for its quality training and skill development programs.

Individuals interested in the jobs at MTN Nigeria should review the job details, requirements, and application process outlined below.

Senior Lead – Sales and Trade Development Satellite Town

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Job Details:

Reports To: Manager – Sales and Trade Development Lagos Mainland

Division: Sales and Distribution

Mission:

  • To promote MTN brand and deliver on monthly sales target and other expectations as required by the division.
  • To lead and manage a team of Sales Representatives, Mobilize Consultants, Field Support Agents, and SRAA

Description:

  • Ensure increase in sales/activations and product penetration by ensuring brand visibility within territory.
  • Review channel operations and stock levels and ensure proper stock management in channel in order to meet customer demands.
  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
  • Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.

Job Requirements:

  • A first degree (B.Sc. or HND) in any Social Science degree or related course
  • Minimum of 3 years post degree
  • Fluent in English

Experience:

3-7 years’ experience in an area of specialization; with experience in supervising others

  • Experience working in a medium organization 
  • Experience using data mining tools
  • Telecoms experience would be an added advantage
Go to “How to Apply”

Analyst – Digital Advertising Sales

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Job Details:

Reports To: Manager – Digital Advertising Sales

Division: Digital Services

Mission:

  • Drive revenue growth for MTN Nigeria’s Mobile Advertising products by providing sales teams with strong analytical, commercial, and proposal driven support. 
  • Create campaign solutions, discover new inventory opportunities, supports business development, manage advertiser onboarding, and helps retain and grow advertiser spend.

Description:

  • Track the progress of sales support activities, campaign preparations, and advertiser deliverables, escalating blockers to the Manager, Mobile Advertising when intervention is required.
  • Ensure strict adherence to internal Mobile Advertising processes and methodologies, including proposal standards, pricing guidelines, campaign planning frameworks, and reporting documentation.
  • Oversee the quality of internal work output such as proposals, campaign plans, performance summaries, sales insights, and advertising documentation.
  • Implement internal analysis procedures to identify performance gaps, revenue risks, or inventory inefficiencies, and relate them to sales objectives and campaign goals.
  • Review internal workflows and data validation steps to ensure sales teams receive accurate, timely, and relevant insights for decision‑making.
  • Manage the preparation and review of sales support materials, ensuring proper documentation of insights, recommendations, and campaign assumptions.
  • Develop recommendations to improve sales processes, campaign workflows, pricing efficiency, and commercial alignment across the Mobile Advertising unit.
  • Communicate findings, insights, and recommendations through structured reports, dashboards, presentations, or verbal briefings to the Manager and broader Digital Services team.

Job Requirements:

  • First Degree in Social Sciences, Business, Marketing, Mass Comm, Economics, or related fields

Experience:

3 -7 years work experience which includes:

  • 3 years+ experience in digital advertising sales is preferred.
  • Have an advertising network or book of business that can yield results to the company within a quarter.
Go to “How to Apply”

Coordinator – Home Quality Assurance

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Job Details:

Reports To: Senior Manager – Total Quality Management

Division: Fixed Broadband

Mission:

  • Support the maintenance of established quality standards through first line evaluation and reporting of process flows with the aim of identifying areas for process improvement. 

Description:

  • Effectively execute stated policies and procedures in respect of quality and performance management.
  • Enforce and maintain quality standards to meet or exceed predefined benchmarks.
  • Ensure divisional compliance with quality management metrics across the value chain.
  • Participate in day-to-day performance and quality monitoring exercises.
  • Routinely monitor transactions performed by process owners to identify non-compliance.
  • Monitor system activities to ensure smooth operations.
  • Conduct periodic audits for the division to ensure service standards are adhered to.
  • Conduct audits and mystery shopping for customer touchpoints.
  • Conduct quality gap analysis.
  • Report deviations and non-compliance observations.
  • Assist in preparing quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, recalls, corrective actions, and re-validations.
  • Proactively assist in identifying environmental constraints to quality delivery.
  • Assist in the application of practical performance boosters (improvement initiatives).
  • Facilitate target setting and performance contract development for all employees.
  • Assist in monitoring and benchmarking performance across and within teams.
  • Track system and process changes occurring within the division.
  • Deliver Quality Assurance and Quality Control Guideline (QCG) training for members of the division.

Job Requirement:

  • First degree in any relevant discipline 
  • Fluent in English

Experience:

3-7 years’ experience which includes

  • 3 – 7 years’ experience in an area of specialization; with experience working with others
  • Experience working in a medium organization 
  • Experience in quality assurance function
Go to “How to Apply”

Manager – Sales Support, Planning and Analytics

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Job Details:

Reports To: Senior Manager – Sales Support Planning and Analytics

Division: Sales and Distribution

Mission:

  • To develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within S&D  
  • To develop and implement plans for improving business intelligence in S&D through the reporting and analytics platform

Description:

  • Provide analytical commentary, interpret and analyze the impact of activities on revenues and subscriber profiling. 
  • Monitor and enforce (from a reporting view) S&D and MTNN’s business requirements compliance to the EDW strategy. 
  • Input into sales planning with sound analytics of both transactional and competitive market data and insights. 
  • Identify multiple relationships and disconnects using Big Data analytics to identify trends in customer dynamics  
  • Ensure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines. 
  • Build and maintain up-to-date information on the MTNN sales channels and subscriber profile. 
  • Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics. 
  • Manage and report on the market share and share of voice,  and advice appropriately on the emerging market trend. 
  • Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.
  • Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customers 
  • Liaise with IS and other departments to ensure S&D and MTNN requirements are met by the EDW. 
  • Prepare presentations on S&D performance as may be required. 
  • Ensure data visualizations are accessible and easy to understand for non-technical stakeholders

Job Requirements:

  • First degree in a numerate discipline  
  • Fluent in English 
  • Possession of a Master’s degree may be an added advantage.

Experience:

6 – 13 years’ experience which includes:

  • At least five years’ experience in data analytics/insight generation or working as part of a reporting team using a modern reporting platform  
  • Experience in engagement with multiple management levels across technical users and business units. 
  • Experience in working with SAS, PowerBI, Oracle SQL and Statistical & Predictive Modelling.
Go to “How to Apply”

Senior Manager – New Market

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Job Details:

Reports To: General Manager – Business Development

Division: Enterprise Business

Mission:

  • To drive and execute New Markets (Enterprise) Business development strategy for MTNN
  • To increase revenue from existing Enterprise customers by uncovering unmet needs, introducing new solutions, and driving deeper adoption.
  • To Research, Evaluate and recommend new business opportunities and Solutions, especially around ICT and Converged services, to deliver MTNN Enterprise business revenue growth objectives.

Description:

  • Co-ordinate the various departments’ activities in managing new business and market expansion.
  • Work with the Partnerships, Segments and Solutions Development on varied issues that may affect delivery on new solutions within timeline and specifications.
  • Integrate and align New Markets Development efforts on ICT and Converged solutions portfolio.
  • Identifying, evaluating, and prioritizing new markets, verticals, and solution opportunities that unlock new revenue streams for EB.
  • Research and provide insights on market opportunities for new business. 
  • Validate and size new opportunities and provide justification on which opportunities to pursue
  • Develop, implement, and be responsible for performance KPI’s and Metrics of New Markets growth and execution.
  • Establish and maintain regular governance processes around New Market opportunities identification and pursuit.
  • Lead the team to attend various industry and Thought Leadership events to gain insights into trends, growth areas and market shifts.
  • Prepare and drive the conduction Proof of concepts where necessary, to validate technical and commercial viability of new projects. 
  • Oversee Project management of new opportunities, from idea stage to commercial launch. 
  • Develop and seek approval for business case justification, for all new solutions within the projects pipeline. 

Job Requirements:

  • A first degree in any related field
  • Project Management certification will be an added advantage
  • Fluent in English 

Experience:

9- 17 years’ experience which includes

  • Minimum 5 years of Managerial role in Enterprise Business Development:
    • Ability to identify and evaluate new market opportunities.
    • Strong commercial acumen with proven ability to build business cases.
    • Skilled at translating market trends into actionable strategies.
  • Analytical & Research Skills: Strong market scanning, competitor analysis, feasibility assessment, and opportunity sizing. 
  • Technology /ICT Solution Sales, 
  • Experience working in a Telecom or Tech company required.
  • Proven Track Record in New Revenue Creation
  • Exposure to Emerging Technologies & Digital Trends
Go to “How to Apply”

Manager Operations Integration and Channels

Job Details:

Reports To: Senior Manager – Application and Integration

Division: Information Technology

Mission:

  • End to end impact analysis of new solutions accessing the impact to multiple systems, infrastructure and business processes.
  • Support the delivery of new solutions through reviews, analysis, integration recommendations, technology advances and software evaluation.
  • Define and implement process enhancements across IS applications and impacted business units.
  • Analysis, design, development, maintenance, and modification of existing/new solutions.

Description:

  • Provide quality support in the analysis, design, development, maintenance, and modification of existing/new solutions.
  • Assist in developing application development and management frameworks, processes and procedures in line with the MTN standards and in alignment with MTNN’s corporate goals and objectives for ICT. 
  • Analyze and design applications based on business, technical and system requirements and oversee the implementation of the solutions, ensuring the minimization of manual touch points in the application.
  • Develop the project scope, problem statement and goal statement, assist with project-planning and co-ordinate input and maintain plans throughout project life cycle. 
  • Monitor and maintain the performance of applications within the business, ensuring constraints and new requirements are documented and updates are created accordingly.
  • Participate in the selection of suitable technologies and determine appropriate technologies that are effective and efficient and in line with approved rules and procedures. 
  • Manage and provide direction for the application team in support of business operations and ensure that operational delivery of system outputs is met in line with OLAs and SLAs.
  • Review applications and ensure availability of operational recovery strategies and mechanism.
  • Support the delivery of new solutions through reviews, analysis, integration recommendations, and technology advice and software evaluation.
  • Understand the architecture of existing Business Support Applications across IS, including interfaces among the applications.

Job Requirements:

  • First degree in Computer Science or related field from a reputable institution
  • Fluent in English
  • Master’s degree in related field will be an added advantage
  • RDBMS Certification such as Oracle Certified Professional.  
  • Unix/Windows training/certification.
  • Project Management training/certification
  • Javal/Perl Scripting Training/Certification
  • ITIL Foundation certification – desired

Experience:

6-13 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
  • Experience working in a medium to large organization.
  • In-depth understanding of Telco infrastructure and processes.
  • Development skills in more than one programming language e.g. PL/SQL, Java etc. and industry standard RDBMS (Oracle or MS SQL). 
  • Analytical and logical approach to solving problems.
  • Good understanding of programming constructs to explain and interpret programs and supervise development and deployment of applications through test, UAT to production using ITIL standards. 
  • Experience supporting vendor developed applications.
  • Ability to suggest solutions to application’s problem. Work with vendors at arriving and implementing solutions identified. 
  • Project Management experience is required
  • Practical experience of IT best practices ITIL, eTom NGOSS and SDLC.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Design, implement databases (create and maintain tables, views, packages, etc.), and administer and support databases
  • Ability to analyze reported incidents and apply the appropriate solution to the known problem
  • Able to evaluate the utility and relevance of features and functions of various web sites, software applications or products to determine how they could be applied to enhance existing solutions.
  • Knowledge of SAN, Clustering, server configuration, LAN, WAN, distributed systems etc.
Go to “How to Apply”

Analyst – Process

Job Details:

Reports To: Manager – Service Delivery

Division: Customer Relations and Experience

Mission:

  • Ensure proper design, implementation, and availability of technical support for user systems within assigned division/ department 

Description:

  • Work with multiple stakeholders across the business to define new business processes and facilitate process improvement on existing processes.
  • Maintain key controls and review processes, where applicable, to ensure operating integrity and compliance with internal and external regulators as prescribed for the business unit.
  • Effectively communicating key process changes, summarizing complex items into simple models or visuals that can explain the key points and impacts of the change and share this with stakeholders at multiple levels to gather input, feedback, and engagement on the future state design of processes.
  • Identify, plan and implement key projects to improve quality, reduce costs, increase productivity resulting in significant business improvement and customer satisfaction.
  • Coordinate efforts with project teams, including business, IT, and third parties to identify processes, apply Lean/Six Sigma principles, and coordinate with teams to develop/implement automation solutions.
  • Drive business process improvement efforts to ensure that standardization, efficiencies and best practices are employed while leveraging systems, automation and other solutions as needed.
  • Provide process analysis and improvement expertise to support functional and cross functional teams to develop and manage process change and operational improvement across the organization.
  • Undertake relevant impact assessment(s) to appraise and evaluate options for the identified business process /system improvements.
  • Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed upon service levels

Job Requirements:

  • First degree in any relevant discipline 
  • Fluent in English.

Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others

  • Experience working in a medium organization 
  • Experience in Customer Care and Management
  • Some experience in formal business analysis
Go to “How to Apply”

Analyst – Fraud Management Operations Recharge Vouchers VTU GOVT and CDR

Job Details:

Reports To: Manager – Fraud Management

Division: Finance

Mission:

  • To monitor telecommunications services and electronic interaction for any misuse as defined by NCC and MTN policy.  

Description:

  • Identify unknown fraud, conduct behavioral patterning analysis and provide feedback on control development and
  • improvement.
  • Log all fraud queries and resolutions into the fraud management logbook promptly.
  • Identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions.
  • Oversee and coordinate all technical activities, and ensure all transaction and administrative documentation is recorded and available for business use
  • Perform analytical needs for fraud operations.
  • Recommend additional tools and methods that could be deployed in combating fraud.
  • Develop, integrate and implement solutions to identify, quantify and report all identified revenue leakages due to fraudulent activities and information system breaches and glitches.
  • Following up with Revenue assurance and fraud Management system vendors to maintain the operation of the RA & Fraud system
  • Monitoring and analyzing alarms generated by the fraud management system 24 hours a day and 7days a week.
  • Client engagement by reviewing URS (User Requirement Specification) with business owners (Customers) to identify, Collect and present appropriate evidence according to documented incident handling procedures to enable fraud prevention and detection. 
  • Provide input and feedback into fraud management reports. 
  • Carry out intelligence and trending analysis on key indicators and performance that have impact on losses through fraud and prepare and present materials on findings. 
  • Develop policies, processes, and procedures to identify, control and mitigate all possible risk and security breaches. 
  • Provide advice on information systems strategy, policy, management, security and service delivery 
  • Investigate and resolve subscriber fraud incidents promptly in conformance to documented policies. 
  • Ad hoc task and assist with internal investigations conducted by both Subscriber Fraud unit team and as well as Forensic unit in Business Risk Management. 
  • Engage/participate in development and monitoring of product life cycle to maximize the efficiency, effectiveness and overall quality of products.

Job Requirements:

  • First degree in any related discipline 
  • Fluent in English 

Experience:

3 – 7 years’ experience in an area of specialization ; with experience working with others

  • Experience working in a medium organization
  • Experience in Fraud Operational
  • Analytical/policy experience
  • Detailed investigation experience
  • Risk evaluation and control implementation work experience
Go to “How to Apply”

Senior Manager – Analytics and Insight

Job Details:

Reports To: Chief Enterprise Business Officer – CEBO

Division: Enterprise Business

Mission:

  • Oversee the development and management of EB data strategy, ensuring that strategic, marketing and operational decision-making is supported by accurate, efficient and effective business and market relevant insights.
  • Ensure adherence to policies and procedures that monitor and support EB business performance management
  • To help shape the strategy for data extraction, interpretation and governance.
  • To distill and provide deep understanding of customer needs and aspirations to enable MTN Nigeria engage more closely with its customers.

Description:

  • Provide strategic direction on Enterprise Business planning and pricing analysis
  • Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Business performance
  • Manage the performance measurement and monitoring of EB propositions / promotion / activity to ensure that it adheres to EB business plan and provide feedback to senior management as requested.  
  • Develop competitive pricing strategies for MTN Business product plans, solutions and value propositions
  • Determine and manage the development of new insight generation capabilities to enhance deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)
  • Develop and execute Market insight and Lead generation strategies through research, relevant partnerships and channels
  • Manage business case development and analysis
  • Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
  • Provide strategic direction and oversight on business performance reporting metrics (subscriber, revenue, margins, churn) of all EB solutions and services across all key segments
  • Provide analysis and insight to Management in areas of Client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management
  • Define and manage Enterprise Segment customer lifecycle management (CLM) framework in conjunction with the Segment Managers
  • Lead the development of data points for comprehensive reportage of EB activities, from lead generation, sales analytics, client relationship management and collections
  • Responsible for end-to-end reporting of all EB activities
  • Ensure integrity of EB financial modeling for key projects and propositions.
  • Manage process for Enterprise segment Competitor knowledge, monitoring and analysis 
  • Ensure quality assurance for all business plans, pricing analysis and data generated for reporting
  • Review and assess competitive price reactions scenarios
  • Ensure Just-In-Time and accurate commission pay-out to direct sales team and channel/Technology partners
  • Manage ad hoc projects as directed by CEBO
  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.-

Job Requirements:

  • First degree in Accounting, Finance, Economics or related discipline 
  • A master’s degree, preferably an MBA will be an advantage
  • Fluent in English and language of country preferable Fluent in English and language of country preferable

Experience:

9 – 17 years’ work experience which includes:

  • Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry 
  • Worked across diverse cultures and geographies advantageous
  • 3 years in reporting business performance and financial analysis
  • 3 years’ experience in business analytics and market insight.
  • Experience in business development 
Go to “How to Apply”

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How to Apply:

To apply for the Graduate Jobs at MTN Nigeria, interested and qualified candidates should;

  • Click the red button below to visit the application page.
APPLY HERE: Senior Lead – Sales and Trade Development Satellite Town
APPLY HERE: Analyst – Digital Advertising Sales
APPLY HERE: Coordinator – Home Quality Assurance
APPLY HERE: Manager – Sales Support, Planning and Analytics
APPLY HERE: Senior Manager – New Market
APPLY HERE: Manager Operations Integration and Channels
APPLY HERE: Analyst – Process
APPLY HERE: Analyst – Fraud Management Operations Recharge Vouchers VTU GOVT and CDR
APPLY HERE: Senior Manager – Analytics and Insight

Application Deadline: March 20, 2026

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