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Front Desk Officer at Unified Payment Services Limited

By
Editorial Staff
-
Unified Payment Services Limited

Apply for the position of Front Desk Officer at Unified Payment Services Limited!

Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Schemes, Digital Commerce, Value Added Services, Payment Solutions, and Software Solutions.

Unified Payments offers the advantage of operating at the center of the African financial ecosystem, providing unparalleled exposure to high-volume transaction processing and cutting-edge fintech innovations. Employees and partners benefit from a culture built on the PRIDE values—Professionalism, Respect, Innovation, Dependability, and Execution—which fosters a high-performance environment.

Individuals interested in the Front Desk Officer position at Unified Payment Services Limited should review the details, requirements, and application process provided below.

Customer Care – Front Desk Officer / Receptionist

Job Details:

  • Courteous welcoming of Clients.
  • Call Management
  • Ambience of the Reception
  • Other duties as assigned

Duties & Responsibilities

  • Maintaining a serene and conducive atmosphere in the reception space.
  • Greet clients and visitors with a positive, helpful attitude.
  • Answer incoming calls and respond to customer’s emails
  • Timely answering of phones in a professional manner, and routing calls appropriately.
  • Ensure proper listening and communication skills are deployed, and all information provided to the customer on phone are helpful and pointing towards service improvement.
  • Other duties as assigned

Key Performance Indicators

  • Courteous Welcoming of Clients
  • Call Management
  • Quality of Phone responses
  • Quality of the Reception Area Ambience
  • Conversation Metric Quality
  • Assessment of Understanding Job Role Expectations

Job Requirement:

  • B.Sc. / HND in any discipline (Minimum of 2.2 or Lower Credit)
  • Minimum of 1 year of cognitive experience with a reputable organization.
  • Excellent organizational skills
  • Excellent verbal/non-verbal communication
  • Inter-personal skills
  • Telephone Etiquette.

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How to Apply

To apply for the position of Front Desk Officer at Unified Payment Services Limited, interested and qualified candidates should;

Application Deadline: February 28, 2026

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