Telesales Officer at TeamAce Limited

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Apply for the position of Telesales Officer at TeamAce Limited!

TeamAce Limited is a company that specializes in recruitment, training, and management consulting. The firm is dedicated to connecting businesses with the right talent and enhancing workforce capabilities through various services.

TeamAce offers several benefits, particularly for businesses seeking talent acquisition and HR solutions. These include access to a wide network of top African talent, tailored workforce solutions, and comprehensive HR support.

Individuals interested in the position of Telesales Officer at TeamAce Limited should review the details, requirements, and application process provided below.

Telesales Officer

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Sales
• Location: Ekiti, Lagos, Ogun, Osun | Nigeria
• Benefits: Salary+ Training + Employment
• Receive Job Alerts on P2P WhatsApp, Click HERE

Job Details:

• Conduct field visits to customers for credit monitoring and recovery of delinquent loan accounts.
• Engage customers professionally to assess repayment capacity and agree on feasible repayment plans.
• Monitor loan accounts and follow up on repayment commitments to ensure compliance with agreed terms.
• Accurately document all field activities, customer engagements, and outcomes on approved systems.
• Identify high-risk and non-performing loan accounts and escalate in line with established procedures.
• Ensure all credit and recovery activities comply with internal policies, CBN regulations, and applicable laws.

Job Requirements:

• Bachelor’s Degree in Business Administration, Finance, Economics, or a related discipline.
• 1 – 2 years experience in credit operations, loan recovery, or a similar role within a financial institution or Microfinance Bank.
• Sound knowledge of credit administration and loan recovery processes.
• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently, manage multiple accounts, and meet assigned targets.

Telesales Officer

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Sales
• Location: Lagos | Nigeria
• Salary: ₦200,000 – ₦300,000/month
• Receive Job Alerts on P2P WhatsApp, Click HERE

Job Details:

• Our client is seeking a result-driven and customer-focused Telesales Officer to drive sales, manage customer interactions, and support digital engagement across multiple platforms.

Key Responsibilities

• Handle customer enquiries, loan applications, and complaints across calls, chats, and emails within defined SLAs.
• Drive customer acquisition by converting leads into active customers.
• Process loan applications in line with company policies.
• Deliver excellent customer service across all channels.
• Meet sales targets, KPIs, and customer satisfaction metrics.
• Provide feedback to improve products, processes, and customer experience.
• Ensure compliance with internal policies and regulatory requirements.

Job Requirement:

• Bachelor’s Degree (B.Sc.) in any discipline.
• 1–2 years’ experience in sales, telesales, or customer service.
• Strong communication and interpersonal skills.
• Target-driven with the ability to work in a fast-paced environment.
• Basic proficiency in digital tools.