Home Job Remote Customer Service Representative at Taskly Africa

Remote Customer Service Representative at Taskly Africa

By
Editorial Staff
-
Taskly Africa

Apply for the position of Customer Service Representative at Taskly Africat!

Taskly Africa is a remote staffing platform connecting skilled African professionals with international companies, offering competitive USD salaries ($800 – $5,000+ monthly) in fields like software engineering, AI, DevOps, and customer service. It enables remote work from home, providing mentorship and career growth opportunities while vetting legitimate global employers. asklyAfrica

Individuals interested in the Customer Care Job at Taskly Africa should review the details, requirements, and application process provided below.

Customer Service Representative

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Job Details:

As a Customer Service Representative at TasklyAfrica, you will serve as the frontline voice for U.S.-based companies, handling customer inquiries, resolving issues, and delivering exceptional service via phone, chat, and email. You will work remotely from Africa while supporting customers across different time zones.

Responsibilities

  • Handle inbound and outbound customer calls professionally
  • Respond to customer inquiries via email, chat, and phone
  • Resolve customer complaints and escalate issues when necessary
  • Document customer interactions and update account records
  • Meet daily and weekly performance targets (call volume, CSAT, resolution time)
  • Follow company scripts, policies, and standard operating procedures
  • Collaborate with team leads and managers for quality improvement

Job Requirement:

  • Excellent spoken and written English with a neutral or clear accent
  • 1+ years of customer service or call center experience
  • Strong communication and active listening skills
  • Comfortable working with CRM tools (Zendesk, Freshdesk, Salesforce, etc.)
  • Reliable high-speed internet connection (minimum 10 Mbps)
  • Quiet, professional home workspace
  • Ability to work flexible hours, including US business hours

Earning Range
$500 – $1,000/month

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How to Apply

To apply for the position of Customer Service Representative at Taskly Africa, interested and qualified candidates should;

APPLY HERE: Customer Service Representative

Application Deadline: Not Specified

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