Customer Service Officer at Smash Technology

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Apply for the position of Customer Service Officer at Smash Technology!

Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others.

Individuals interested in the Customer Care Job at Smash Technology should review the details, requirements, and application process provided below.

Front Desk Officer

• Job Type: Full Time
• Required Qualification: OND – BSC/HND/BA
• Category: Graduate Job
• Location: Abuja | Nigeria

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Job Details:

• We are seeking a smart, well-presented, and customer-focused Female Front Desk Officer to serve as the first point of contact for the organization.
• The ideal candidate will manage front desk operations, attend to visitors, handle inquiries, and ensure a welcoming and professional environment at all times.

Key Responsibilities

• Welcome and attend to visitors in a professional and friendly manner.
• Manage incoming calls, emails, and general inquiries.
• Direct clients and visitors to appropriate departments.
• Maintain a clean, organized, and presentable front desk area.
• Handle scheduling, appointments, and meeting coordination.
• Receive and sort incoming documents and deliveries.
• Maintain records of visitors and logs where necessary.
• Provide basic information about company services / products.
• Support administrative tasks as assigned.

Job Requirements:

• Minimum of OND / HND / B.Sc Degree in any relevant field.
• Proven experience in a front desk or customer service role is an advantage.
• Strong communication and interpersonal skills.
• Good appearance and professional demeanor.
• Basic computer knowledge (MS Office, email handling).
• Ability to multitask and remain calm under pressure.
• Good organizational skills and attention to detail.

Key Competencies:

• Excellent communication skills
• Customer service orientation
• Professionalism and courtesy
• Time management
• Problem-solving ability.

Additional Information:

• Must be punctual and reliable
• Ability to work with minimal supervision
• Prior experience in a corporate environment is a plus.

Media Strategist – Content Creation & Live Streaming

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Abuja | Nigeria

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Job Details

Key Responsibilities

• Create engaging digital content for social media, websites, and other platforms
• Shoot, edit, and produce high-quality videos for campaigns, tutorials, and live events
• Plan, execute, and manage live streaming sessions across multiple platforms
• Collaborate with the marketing and communications team to develop content strategies
• Ensure all media outputs align with brand guidelines and maintain a high level of professionalism
• Monitor media trends and propose new ideas for innovative content creation

Job Requirement:

• Experience: 4–7 years in content creation, video production, or digital media roles
• Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro, DaVinci Resolve)
• Strong skills in live streaming and virtual event broadcasting
• Excellent communication skills; outspoken and confident
• Creative mindset with attention to detail
• Professional appearance and presentable on-camera presence
• Ability to work efficiently under deadlines and handle multiple projects simultaneously.

What We Offer

• Competitive monthly salary of N200,000.
• A dynamic and supportive work environment
• Opportunities for professional growth and skill development
• Exposure to high-impact media projects and campaigns

Customer Service & Verification Officer – Abuja

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Abuja | Nigeria

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Job Details:

• We are seeking a proactive and detail-oriented Male Customer Service & Verification Officer with strong knowledge of cars and proven experience in vehicle verification.
• The ideal candidate will also possess sales capabilities, with the ability to convert leads into sales while maintaining excellent customer service standards.

Key Responsibilities

• Conduct thorough vehicle verification processes, ensuring accuracy and compliance.
• Engage with clients professionally, providing excellent customer service at all times.
• Convert incoming leads into successful sales.
• Follow up on prospects and maintain strong client relationships.
• Meet and exceed assigned sales and verification targets.
• Provide accurate information about vehicles and verification processes to clients.
• Maintain proper documentation and records of all verification and sales activities.

Jo Requirements:

• Must be male.
• Strong familiarity with cars and vehicle-related processes.
• Proven experience in successful car verification.
• Demonstrated ability to convert leads into sales.
• Previous experience in sales and customer service roles.
• Target-driven with a strong results-oriented mindset.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Work Structure:

• Monday to Friday work schedule

Customer Service & Verification Officer – Lagos

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Lagos | Nigeria
• Receive Job Alerts on P2P WhatsApp, Click HERE

Job Details:

• We are seeking a proactive and detail-oriented Male Customer Service & Verification Officer with strong knowledge of cars and proven experience in vehicle verification.
• The ideal candidate will also possess sales capabilities, with the ability to convert leads into sales while maintaining excellent customer service standards.

Key Responsibilities

• Conduct thorough vehicle verification processes, ensuring accuracy and compliance.
• Engage with clients professionally, providing excellent customer service at all times.
• Convert incoming leads into successful sales.
• Follow up on prospects and maintain strong client relationships.
• Meet and exceed assigned sales and verification targets.
• Provide accurate information about vehicles and verification processes to clients.
• Maintain proper documentation and records of all verification and sales activities

Job Requirements:

• Must be male.
• Strong familiarity with cars and vehicle-related processes.
• Proven experience in successful car verification.
• Demonstrated ability to convert leads into sales.
• Previous experience in sales and customer service roles.
• Target-driven with a strong results-oriented mindset.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Work Structure:

• Monday to Friday work schedule

Sales Executive

• Job Type: Full Time
• Required Qualification: SSCE – OND
• Category: Graduate Job
• Location: Lagos | Nigeria
• Receive Job Alerts on P2P WhatsApp, Click HERE

Job Details:

• We are seeking a result-driven Sales Executive responsible for converting leads into paying clients through effective in-house sales strategies.
• The ideal candidate must have a strong ability to close deals and consistently meet monthly sales targets.

Key Responsibilities

• Convert assigned leads into successful sales.
• Engage prospects through calls, emails, and other in-house channels.
• Build and maintain strong client relationships.
• Follow up on leads and ensure timely conversion.
• Meet and exceed the minimum monthly sales target.
• Maintain accurate records of sales activities and client interactions.
• Collaborate with internal teams to improve conversion rates.

Job Requirements:

• Proven experience in sales, particularly in lead conversion.
• Strong communication and negotiation skills.
• Ability to work in a target-driven environment.
• Good understanding of sales processes and customer engagement.
• Self-motivated and result-oriented.

Work Structure

• Fully in-house role (No outdoor marketing required)
• Structured work schedule (Monday to Friday).

Compensation

• Basic Salary: N150,000 monthly.
• Commission: Performance-based
• Monthly Target: Minimum of 5 successful sales

Note: Performance is directly tied to the basic salary and overall earnings.