Apply for the position of Receptionist Officer at Eko Hotel and Suites!
Eko Hotel and Suites is a large hotel in Lagos, Nigeria, known for its conference and banqueting facilities, which can accommodate up to 7000 people.
It boasts a world-class swimming pool and 824 well-furnished rooms. The hotel appears to cater to both business and leisure travelers, with a focus on events and accommodations.
Receptionist:
- Job Type: Full Time
- Required Qualification: BSC/HND/BA
- Category: Administrative | NGO
- Location: Lagos | Nigeria
Receive Job Alerts on P2P WhatsApp, Click HERE
Job Details:
As a Receptionist, you will provide exceptional service to our guests, ensuring a warm welcome and seamless check-in experience. Your professionalism, attention to detail, and communication skills will make you an invaluable asset to our team.
Key Responsibilities:
- Manage guest check-in/check-out, room assignments, and key cards.
- Handle guest inquiries, requests, and complaints.
- Process reservations, cancellations, and modifications.
- Maintain accurate records and reports.
- Collaborate with other departments to enhance guest experiences.
- Ensure compliance with hotel policies, procedures, and safety standards.
- Handle cash, credit card transactions, and foreign exchange.
Job Requirement:
- 2 years of experience as a Receptionist in hospitality.
- High school diploma or equivalent.
- Certification in hospitality or customer service (desirable).
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Fluency in English (additional languages beneficial).
- Proficient in hotel operating systems (e.g., Opera, Marriott).
Preferred Qualifications:
- Experience in a luxury hotel or resort.
- Knowledge of hospitality industry standards and best practices.
- Certification in customer service or hospitality.
- Familiarity with property management systems.
- Strong organizational and time management skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Comprehensive training programs.
- Uniform and meal provisions.
- Employee discounts and perks.
How to Apply
Interested and qualified candidates should send their resume in PDF format to careers@ekohotels.com using “Receptionist” as the subject of the email.
