Home Job Customer Service Officer at ConSol Limited

Customer Service Officer at ConSol Limited

By
Editorial Staff
-
ConSol Limited

Apply for the position of Customer Service Officer at ConSol Limited!

ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.

Individuals interested in the customer service job at ConSol Limited should review the job details, requirements, and application process provided below.

Customer Service Agent:

Job Details:

  • We are seeking a proactive and articulate Customer Service Representative to join our team.
  • The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities

  • Respond to customer inquiries via phone calls, emails, social media, and in-person interactions.
  • Maintain a professional, positive, and customer-focused attitude at all times.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints efficiently and escalate issues when necessary.
  • Maintain records of customer interactions, feedback, and transactions.
  • Follow up on customer requests to ensure timely resolution.
  • Support the sales and operations team with customer-related tasks.
  • Ensure compliance with company procedures and service standards.

Job Requirement:

  • OND / HND / B.Sc in any discipline.
  • 0–3years’ experience in customer service or related role.
  • NYSC members can apply.
  • Excellent communication and interpersonal skills.
  • Clear diction and eloquence are essential.
  • Ability to multitask, stay organized, and work under pressure.
  • Must possess good typing skills
  • Basic computer proficiency (Microsoft Office & internet usage).
  • Strong problem-solving skills and attention to detail.

Preferred Skills:

  • Good telephone etiquette.
  • Ability to handle difficult customers with patience.
  • Willingness to learn and adapt in a fast-paced environment.

Job Alert Reminder!

 Get the Latest Jobs Straight to Your Inbox. Don’t Miss Out on any opportunities

How to Apply

To apply for the position of Customer Service Officer at ConSol Limited, interested and qualified candidates should;

  • Send their CV to: apply@consollimited.com using the job title as the subject of the email.

Application Deadline: Not Specified

Get the latest updates from our channels:

RELATED ARTICLESMORE FROM AUTHOR

LEAVE A REPLY

Please enter your comment!
Please enter your name here