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Apply for the position of Call Centre Agent at DM Holdings!
DM Holdings (DMH) is a Conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track record, DMH is poised to take a strategic position in providing cutting edge services within the Media/Marketing Communication landscape.
Individuals interested in the Call Centre Agent Job at DM Holdings should review the details, requirements, and application process provided below.
Call Centre Agent:
- Job Type: Full Time
- Required Qualification: BSC/HND/BA
- Category: Customer Care
- Location: Lagos | Nigeria
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Job Details:
- Respond promptly to customer inquiries via phone, email, chat, and in person.
- Resolve customer complaints and issues in a professional and timely manner.
- Provide accurate information about products, services, and company policies.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to address customer needs effectively.
- Identify opportunities to improve customer experience and service delivery.
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Job Requirement:
- Minimum of SSCE / OND in any relevant field.
- Must not be above 21 years of age.
- Previous experience in customer service, call centre, or front-desk roles is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- Ability to remain calm and professional under pressure.
- Basic computer skills and familiarity with CRM systems.
- Customer-focused attitude with a positive mindset.
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How to Apply
To apply for the position of Call Centre Agent at DM Holdings, interested and qualified candidates should;
- Send their CV to: abiolak@dmholdingslimited.com using “Call Centre – [Your Location]” as the subject of the mail.
Application Deadline: Not Specified
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