Customer Care Representative at SnappyExchange (Shift)
Apply for the position of Customer Care Representative at SnappyExchange!
SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience through our mobile app and website to make digital transactions effortless for our customers.
Customer Care Representative (Morning and Night Shift):
- Job Type: Full Time | Remote
- Required Qualification: BSC/HND/BA
- Category: Customer Care
- Location: Lagos | Nigeria
- Salary: N100,000 Monthly
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Job Details:
- Manage incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Online customer management and ability to resolve issues.
Job Requirement:
- BSc Degree / HND / OND.
- 1 – 2 years work experience.
- Gender: Female.
- Age: 20-27 Years.
Salary
N100,000 monthly.
How to Apply
Click the button below to visit the application page.
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