Home Job Customer Experience Officer at MorningStar Ceramics

Customer Experience Officer at MorningStar Ceramics

By
Editorial Staff
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morningstar ceramics

Apply for the position of Customer Experience Officer at MorningStar Ceramics!

MorningStar Ceramics is a sales company involved in the sales, supply and distribution of various building materials.

Individuals interested in the Customer Service Job at MorningStar Ceramics should review the details, requirements, and application process provided below.

Customer Experience Officer:

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Job Details:

  • We are seeking a friendly, proactive, and customer-focused Customer Experience Officer to join our organization.
  • The ideal candidate will be responsible for delivering exceptional service, managing customer interactions, and ensuring a positive experience at every point of contact with the company.

Key Responsibilities

  • Serve as the primary point of contact for customer inquiries and requests
  • Provide timely, professional, and courteous support across all channels
  • Handle customer complaints and resolve issues effectively
  • Maintain accurate customer records and interaction logs
  • Monitor customer satisfaction and gather feedback for improvement
  • Collaborate with internal teams to enhance service delivery
  • Educate customers on company products and services
  • Follow up with customers to ensure satisfaction and loyalty
  • Uphold the company’s customer service standards and values

Job Requirement:

  • HND/BSc in Business Administration, Marketing, or related field
  • Proven experience in customer service or customer experience roles
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict-resolution abilities
  • Customer-oriented mindset with attention to detail
  • Proficiency in Microsoft Office and CRM systems
  • Ability to remain calm and professional under pressure.

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How to Apply

To apply for the Customer Service Job at MorningStar Ceramics, interested and qualified candidates should;

  • Send their CV to: msconline@yahoo.comusing the Job Title as the subject of the mail..

Application Deadline: February 12, 2026

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