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Customer Service Officer at Fort Knox Group

By
Editorial Staff
-
Fort Knox Group

Apply for the position of Customer Service Officer at Fort Knox Group!

Fort Knox Group is one of West Africa’s most diversified service conglomerates, providing essential security, financial, and business support solutions since its establishment. Headquartered in Abuja, the group operates across all 36 Nigerian states through specialized subsidiaries such as Fort Knox Outsourcing, Fort Knox Guards, and Fort Knox ICT Solutions.

Fort Knox Group offers a stable and professional work environment characterized by an “open-door” management style and a strong culture of teamwork and mutual respect. The company offers competitive remuneration packages, alongside standard perks like comprehensive HMO health coverage, pensions, and annual leave allowances.

Individuals interested in the position of Customer Service Officer at Fort Knox Group should review the details, requirements, and application process provided below.

Customer Service Officer:

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Job Details:

  • Attend to customer inquiries via phone, email, and in person
  • Provide accurate information about products and services
  • Resolve complaints promptly and professionally
  • Process orders, forms, applications, and requests
  • Maintain proper documentation of customer interactions
  • Escalate complex issues to the appropriate department
  • Ensure high levels of customer satisfaction

Job Requirement:

  • Minimum of OND / HND / B.Sc. in any related field
  • 1–3 years experience in customer service or a similar role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Good knowledge of Microsoft Office tools
  • Ability to work under pressure and meet targets
  • Must reside in or around Gwagwalada

Location: Gwagwalada, Abuja
Salary: ₦215,000 Monthly

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How to Apply

To apply for the position of Customer Service Officer at Fort Knox Group, interested and qualified candidates should;

  • Send their CVs to recruitment@fortknoxoutsourcing.com with the subject line: Customer Service Officer – Gwagwalada.

Application Deadline: March 30, 2026

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