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Apply for the position of Customer Service Officer at Traydah Global Resources Limited!
Traydah is an online platform where users sell digital assets for naira.
Customer Service Officer:
- Job Type: Full Time
- Required Qualification: BSC/HND/BA
- Category: Customer Care
- Location: Oyo | Nigeria
- Salary: N150,000 Monthly
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Job Details:
- We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
- The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.
- This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.
Responsibilities
- Handle customer inquiries and complaints via phone, email, and chat.
- Attend to customers’ online transactions.
- Resolve customer issues promptly and effectively.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Follow organizational procedures, guidelines, and policies.
Job Requirement:
- First Degree or equivalent.
- Must reside in Ibadan, preferably near Jericho.
- Age between 20 and 25 years.
- Intermediate computer skills, including proficiency in MS Office.
- Excellent communication and interpersonal skills.
- Ability to work a 12-hour shift.
- Willingness to work rotational day and night shifts.
Salary
N150,000 Monthly.
How to Apply
Interested and qualified candidates should send their CV to: traydah.notifications@gmail.com using the Job Title as the subject of the mail
