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Apply for the position of Customer Service Representative at Carlcare Development!
Carlcare Development is a high-tech company established in 2006 that began as Tecno Telecoms and is now known for providing after-sales service for brands like TECNO, Infinix, and itel, alongside consumer electronics and home appliances.
Carlcare Development provides employees with the opportunity to gain valuable technical and customer service skills, particularly in the mobile device and electronics repair industry.
Individuals interested in the Customer Service Representative job at Carlcare Development should review the job details, requirements, and application process provided below.
Customer Service Representative:
- Job Type: Full Time
- Required Qualification: BSC/HND/BA
- Category: Customer Care
- Location: Lagos | Nigeria
- Salary: N150,000 Monthly
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Job Details:
- We are seeking a Customer Service Representative to support our customers by handling inquiries, confirming orders, and resolving complaints. This is a great opportunity for individuals who are patient, responsible, and eager to learn. No prior experience is required,recent college graduates are welcome to apply!
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints, ensuring excellent customer satisfaction.
- Provide product information and assist customers in making informed decisions.
- Process online orders, returns, and exchanges accurately and efficiently.
- Work with the warehouse and shipping departments to ensure timely order fulfillment.
- Monitor inventory levels and update product listings as needed.
Job Requirement:
- Interested candidates should possess a Bachelor’s Degree.
- No prior experience required, recent graduates are encouraged to apply.
- Proficiency in Microsoft Office (Word, Excel, etc.).
- Strong communication and problem-solving skills.
- Patient, responsible, and enthusiastic about customer service.
- Highly organized with the ability to thrive in a fast-paced environment.
How to Apply
Interested and qualified candidates should send their CVs to: adebayo.deborah@transsion.com using the Job Title as the subject of the email.
