Customer Support Specialist (Remote) at Swapcard

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Apply for the position of Customer Support Specialist (Remote) at Swapcard!

At Swapcard we help leading tradeshow and conference organizers to grow their revenue YoY, by accelerating their digitalization, increase attendee satisfaction and exhibitor ROI. We believe that event organizers must use technology to sustain their growth and become data-driven.

Individuals interested in the Customer Care Job at Swapcard should review the details, requirements, and application process provided below.

Customer Support Specialist – EMEA

• Job Type: Full Time | Remote
• Required Qualification: OND – BSC/HND/BA
• Category: Customer Care
• Location: Nigeria

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Job Details:

• Support all users of the platform before, during, and after their event
• Run regular webinars for event organizers and exhibitors
• Help the event team create content for attendees, exhibitors and organizers
• Provide online and/or onsite support for events throughout their duration

Job Requirement:

• Prior experience in customer service, support or project management
• Experienced and/or interested in tech and events
• Excellent interpersonal skills
• Collaborative with the ability to work autonomously
• Service-oriented & empathetic toward clients
• Startup mindset – ready to learn, adapt and initiate quickly
• Passionate, proactive, and involved
• Optimistic and calm when under pressure
• Available to work on a weekend and flexible with working on shifts

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How to Apply

To apply for the position of Customer Support Specialist at Swapcard, interested and qualified candidates should;

• Click the red button below to visit the application page.

Application Deadline: Not Specified

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