Home Job Entry Level Job at Moniepoint Inc.

Entry Level Job at Moniepoint Inc.

By
Editorial Staff
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Moniepoint

Apply for the Entry Level Job at Moniepoint Inc!

Moniepoint Inc. (formerly TeamApt Inc.) is a fintech company founded by Tosin Eniolorunda in 2015 that is focused on providing financial solutions for businesses.

Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed.

Individuals interested in the job at Moniepoint Inc should review the job details, requirements, and application process outlined below.

IT Support Officer (Lagos)

Job Details:

We are seeking a proactive and technically skilled IT Support Officer with 1–2 years of hands-on experience to join our IT team. The ideal candidate will be responsible for providing first-level support to end-users, maintaining IT systems, and ensuring seamless day-to-day operations across the organization’s technology infrastructure

Principal Duties and Responsibilities

  • Provide first-line support for hardware, software, and network issues.
  • Set up and configure user devices, printers, and other IT devices.
  • Install, configure, and maintain software applications and operating systems.
  • Respond to service desk tickets, ensuring prompt and accurate resolution of issues.
  • Troubleshoot, debug and upgrade existing software and hardware
  • Maintain and manage inventory of IT equipment, including laptops, routers, andperipherals.
  • Provide basic network troubleshooting, including connectivity issues, Wi-Fi support, andIP configuration.
  • Collaborate with other departments to support and implement IT-related projects andupgrades.
  • Document troubleshooting steps, solutions, and IT procedures for future reference.
  •  Assist in the maintenance and updating of internal IT documentation and user guides.
  • Work with vendors or escalate unresolved issues to higher-level support or external providers as needed.
  • Escalate complex issues.

Job Requirement:

  • 1-2 years of experience in IT support, helpdesk, or technical support role.
  • Basic understanding of Windows and/or macOS environments, Microsoft Office Suite, 
    and standard IT hardware.
  • Familiarity with Active Directory, remote support tools, and basic networking concepts.
  • Excellent problem-solving skills and the ability to prioritize and manage multiple tasks.
  • Strong interpersonal and communication skills with a customer-focused attitude.
  • Ability to work independently and as part of a team.
  • Higher Diploma or Bachelor’s degree in Information Technology, Computer Science, or 
    related field.
  • Experience with IT ticketing systems (e.g., Jira, Zendesk, ServiceNow).

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How to Apply

To apply for the Entry Level Job at Moniepoint Inc, interested and qualified candidates should;

APPLY HERE: IT Support Officer

Application Deadline: Not Specified

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