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Helpdesk Officer at Eko Maintenance

By
Editorial Staff
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Eko Maintenance

Apply for the position of Helpdesk Officer at Eko Maintenance!

Eko Maintenance Limited, a subsidiary of Eko Hotels and a member of the Chagoury Group, is a Lagos-based facility management and construction services company founded in 2011. The company provides a comprehensive suite of services to the construction and real estate industries, covering all fields of infrastructure and building, including high-rise offices and residential complexes, hotels, hospitals, and shopping centers.

Eko Maintenance Limited offers employees the opportunity to gain hands-on experience in the facilities management and construction industries within a professional environment, with some employees describing the atmosphere as conducive and less pressured.

Individuals interested in the helpdesk officer job at Eko Maintenance should review the job details, requirements, and application process provided below.

Helpdesk Officer:

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Job Details:

  • Utilize advanced proficiency in Microsoft Office Suite to streamline administrative task and enhance operational efficiency
  • Coordinate and prioritize activities within the helpdesk and operation department
  • Act as a key support resource for the manager, facilitating communication through emails, letters, report and other correspondence
  • Perform administrative duties within the operations department, including documentation, data entry and record management.
  • Monitor and manage the follow-up and feedback system within the operations department to gather insight, track progress and implement improvement.
  • Ensure timely dissemination of information to clients and contractors keeping them informed about updates, schedules and service-related matters 
  • Collaborate with internal team to optimise processes, implement best practices and achieve departmental objectives.
  • Maintain accurate records, reports and documentation related to helpdesk activities, user interaction and service request.

Job Requirement:

  • Bachelors’ degree in Information Technology, Computer science, Business Administration or related field
  • Minimum of 3 years experience in Helpdesk coordination, technical support or administrative roles
  • Proficiency in Microsoft Office Suit (Excel, Word, PowerPoint, Outlook) and helpdesk ticketing system
  • Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders
  • Excellent organization abilities wit attention to details and a proactive approach to problem solving.

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How to Apply

Interested and qualified candidates should send their CVs to: recruitment2@ekomaintenance.com using the job title as the subject of the email.

Application Deadline: January 31, 2026

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