Entry Level Jobs at OpayMFB

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Apply for the Entry Level Jobs at OpayMFB!

OPay is a leading financial technology (fintech) platform and mobile money service that provides a wide range of financial solutions including instant money transfers, bill payments, airtime top-ups, savings accounts with interest, and flexible loans.

OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.

Individuals interested in the Entry Level Jobs at OpayMFB should review the details, requirements, and application process provided below.

Operations Support – Quality & Process (2 Headcounts):

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Lagos | Nigeria
• Benefits: Salary+ Training + Employment

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Job Details:

• Strong customer service mindset and empathy.
• Good attention to detail and problem-identification skills.
• Structured thinking with an interest in quality and process improvement.
• Willingness to contribute to service standard development and monitoring.

Operations Support (2 Headcount)

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Lagos | Nigeria
• Benefits: Salary+ Training + Employment

Receive Job Alerts on P2P WhatsApp, Click HERE

Job Details

Role Focus: Call Center Operations & Coordination 

Key Responsibilities

• Support day-to-day call center operational activities.
• Assist with the execution of service initiatives and operational projects.
• Coordinate with internal teams to support issue resolution and service delivery.
• Learn and understand end-to-end call center operations through hands-on involvement.

Job Requirement:

• Strong interest in customer service and operations.
• Curious, proactive, and willing to learn the call center environment..
• Good communication and task execution skills.
• Open to starting from foundational operational responsibilities.

Data Analyst

• Job Type: Full Time
• Required Qualification: BSC/HND/BA
• Category: Graduate Job
• Location: Lagos | Nigeria
• Benefits: Salary+ Training + Employment

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Job Details:

• Collect, clean, and analyze customer service and call center data
• Use Excel for data processing, reporting, and basic visualizations..
• Track and monitor key operational metrics such as call volume, issue categories, resolution time, and response rates.
• Identify trends and generate insights to support operational and service improvement decisions.
• Prepare clear summaries and reports for stakeholders.

Jo Requirements:

• Strong proficiency in Excel (formulas, pivot tables, data handling).
• Solid analytical and logical thinking skills.
• Ability to translate data into clear, actionable insights.
• Strong interest in understanding business and operational performance through data.